This year’s annual report from the Information Commissioner’s Office has shown a rise in the number of data protection complaints handled by its helpline over the last financial year.
The ICO received a total of 259,903 calls to its helpline and resolved 15,492 data protection complaints, a rise, in both cases, of over 10% on the previous financial year.
The rise in complaints to the ICO regarding data protection comes as no surprise. As the general public become more aware of data protection, the need to stay compliant with regulations has never been greater for businesses.
At the launch of the report, Christopher Graham, The Information Commissioner has cautioned that it has never been more important that the general public has an independent regulator overseeing the handling of people’s personal data.
“We’re effective, efficient and busier than ever. But to do our job properly, to represent people properly, we need stronger powers, more sustainable funding and a clearer guarantee of independence.” Christopher Graham warned.
Russell Richardson’s data security experts are available to offer advice and a free site visit to help your business stay data protection compliant.